Free Courtesy Bus & Directions

Please phone the toll free number: 1800 337 046 once you have picked up your luggage.
The bus will be dispatched as soon as possible, unfortunately we are not able to prearrange
pickups due to Melbourne Airport restrictions.

» If you have arrived on a Virgin, International or Tiger Airways flight, please cross over the road at the pedestrian crossing, turn right and walk to and wait under Bus Zone 1 until our courtesy shuttle bus arrives to pick you up.

» If you have arrived on a Jetstar or Qantas flight, please cross over the road at the pedestrian crossing, turn left and walk to and wait under Bus Zone 6 until our courtesy shuttle bus arrives to pick you up.

These are the only places that the bus is authorised to stop to pick you up. We suggest that you use the courtesy bus rather than queue up for a taxi as the taxi drivers don’t always appreciate the small distance fare....